PERSONALISATION | Integrate Triggered Campaign with Chatbot Interaction

Modified on Sat, 16 Sep, 2023 at 11:42 AM

PLEASE NOTE: The Following User Guide requires your Dialogflow Agent to be Integrated with the Personalisation Hub Platform. Please contact the Personalisation Hub team for assistance with this.


Once you have created a Triggered Campaign, you can also Activate this Campaign on any Retail Display based on the Conversational Intent of a Visitor. The Synonyms provided in the Triggered Campaign (covered in an earlier User Guide) are matched to a Visitors Utterances/Conversations & where there is a Match, the Appropriate Triggered Campaign will be Played Back on the Respective Display.


To enable this feature on an Individual Display, please follow the following steps:




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