MOBILE SITES | URLs Not Loading Correctly (Seeing a Blank Page)

Once you start testing your Mobile Site URLs OR Triggered Campaign URLs, you may find that some of the URLs that you are using do not show up as an iFrame within the Mobile Site (i.e. it loads a blank page). This happens because of certain restrictions within the referenced sites 'content-security-policy'.

To immediately fix this issue, you can select "Open in New Tab" see Steps below.

As Longer Term Fix, we recommend that you raise a 'Change Request' with your webmaster. They need to update the Site's content security policy for the URLs that you are experiencing issues with. This will ensure that these referenced site are approved to be loaded by your Platform's Domain (what ever you selected this to be). 

See an example of the html code used for this below.

content-security-policy: frame-ancestors 'self' *{PersonalisationHubPlatformDomain.com};

Our recommendation is to ensure that the Personalisation Hub Platform runs on your Company's Primary domain. If this is the case, it's likely that the 'content-security-policy' already supports this.