Please Note: The Ability to Target Campaigns based on the Languages that are currently Spoken by Staff on Shift is dependant on a Store using Queueing and ensuring that all Staff Profiles within that Store have their Languages associated to their Profile
You can also Target Campaigns based on the Languages Spoken by Staff currently assisting Visitors in the Store Queue.
As Staff login (& are 'Available') for their Shift, the Languages that they Speak are activated within that Store. Clients can then Show/Hide Campaigns based on these Languages (e.g. letting foreign passers-by know that they can be served in their own language).
The 'value' defined for this Audience/Segment, must match the values in the Languages Spoken Drop Down menu (see STAFF TABLET | Update Staff's Language(s) Spoken for details)
Here are the details required to set-up this Audience/Segment in AEM (incl. the STEP # where the listed value is required):
STEP 6 | Title | Languages Spoken - Chinese |
STEP 6 | Boost | 50 |
STEP 14 | Property name | location-store/displays/0/display_segmentation/formatted_languages_spoken |
STEP 15 | Operator | contains |
STEP 15 | Data Type | string |
STEP 15 | Value | Chinese (Mandarin) |
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