USE | Scheduling a Campaign

Last updated by Personalisation Hub Support

Overview

Scheduling lets you control exactly when a campaign appears on your digital displays. You can create multiple schedules to play campaigns at different times of day or days of the week (for example, showing lunch promos during lunchtime).

Before You Begin

Make sure you have:

• Created a campaign and entered all basic details (name, creative, display types).
• Confirmed the timezone and business hours for the store or displays you are targeting.
• Permissions to edit campaigns and schedules.

Step 1 – Open the Scheduling Tab

1. From the Campaigns section of Personalisation Hub, open the campaign you want to schedule.
2. Select the Scheduling tab. This tab lists any existing schedules.

Step 2 – Add a New Schedule

1. Click Add New Schedule.
2. Enter a descriptive Schedule Name (e.g., “Lunch Menu weekdays”).

Step 3 – Configure Schedule Details

1. Choose the Start Date & Time and End Date & Time. These define the window during which the schedule is active.
2. Select the Mode (e.g., All Day, Specific Time Range, When Store OPEN, When Store CLOSED).
3. If using specific time ranges, set the daily start and end times (e.g., 12:00 PM – 2:00 PM).
4. Set any recurrence rules (e.g., repeat on weekdays).

Step 4 – Assign Displays or Display Types

1. Choose which Display Types, Stores, or individual Displays the schedule should apply to.
2. You can assign multiple display types or stores.

Step 5 – Save and Repeat

1. Click Save to add the schedule to the campaign.
2. Repeat Steps 2–5 to create additional schedules as needed (for example, a breakfast schedule and a dinner schedule).

Success

You’ve successfully scheduled your campaign! Your displays will now follow the schedule(s) you created.

Next Steps

• USE | Targeting a Campaign
• USE | Targeting at a Store / Location Level using Zones
• USE | Targeting at a Specific Display Level